Greet clients and visitors with a professional and friendly demeanor.
-Answer and direct phone calls promptly and efficiently.
-Manage the reception area, ensuring it is tidy and welcoming.
-Handle incoming and outgoing mail, packages, and courier services.
-Maintain and organize office files and records, both digital and physical.
-Schedule and coordinate meetings, appointments, and client consultations.
-Prepare reports, presentations, and correspondence as needed.
-Ensure office supplies are adequately stocked and reorder when necessary.
-Assist with data entry and maintaining the company’s CRM system.
-Actively promote the company’s services to clients and visitors.
-Handle client inquiries and provide detailed information about our offerings.
-Follow up on leads and assist the sales team in closing deals.
-Upsell services to existing clients by understanding their needs.
-Maintain a professional and persuasive approach when interacting with clients.
-Collaborate with various departments to ensure efficient workflow.
-Provide administrative support to team members when required.
-Assist in organizing company events, workshops, and meetings.