We are seeking a dedicated B2B Debt Collector to join our dynamic team. In this role, you will be the crucial link between our clients and their debtors, managing a portfolio of commercial accounts and turning complex financial challenges into successful recoveries.
This is a fantastic opportunity for someone who thrives in a target-oriented environment and gains satisfaction from achieving clear, tangible results.
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Manage a portfolio of B2B debt collection cases from initial assignment to final resolution.
Proactively contact business debtors via phone, email, and written correspondence to negotiate repayment plans.
Investigate and verify the validity of debts and the financial status of debtor companies.
Build and maintain professional relationships with both clients and debtors, acting as a brand ambassador for Collective Business Solutions.
Accurately document all interactions, agreements, and account updates in our case management system.
Achieve and exceed individual and team recovery targets and KPIs.
Provide regular updates and reports to clients on the status of their accounts.
Minimum of 3 years' proven experience in a dedicated B2B debt collection or commercial credit control role.
Demonstrable experience managing a ledger and achieving collection targets, preferably within a B2B collection agency or a corporate credit department.
In-depth understanding of the end-to-end debt collection lifecycle, from first-party collections to third-party recovery.
Solid knowledge of the Legal, Mediation, and Insolvency processes as they relate to debt recovery (e.g., issuing statutory demands, understanding winding-up petitions).
Proficiency in using a modern CRM or case management system for accurate record-keeping and reporting.
How to Apply
If you are a motivated professional ready to make a significant impact, we would love to hear from you.
Please submit your CV and a brief cover letter outlining your suitability for this role to talent@collectivebusiness.co.zw by 16 November 2025.
Vivata Capital
Zimbabwe
